Shipping Guarantee
Our shipping promise.
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Ships in 24hIn-stock orders leave our Vancouver fulfillment center usually within 24 hours.
Order by 2:00 p.m. PST for same-day dispatch.
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Tracked, alwaysTracking from the moment it leaves — track your order anytime.
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Canada & USAShipping to Canada and the USA from our Vancouver fulfillment center.
Free shipping
Canada 🇨🇦
Free over $1,250
CAD · all products
United States 🇺🇸
Free over $850
USD · all products
🪑 Saddle Stools ALWAYS ship free
At any quantity — across Canada and the contiguous U.S. (Hawaii & Alaska excluded).
Capital equipment & built-to-order items
Surgical tables, lights and other built-to-order equipment are made for your room and typically ship in 6–8 weeks. We handle freight across Canada, and our team coordinates delivery — and installation support where offered — so it arrives ready to work. Need exact timing for your build? Ask our team.
Something wrong with your delivery?
If an order arrives damaged or something’s missing, email orders@pronorthmedical.ca within 48 hours of delivery and we’ll make it right.